OUR PROCESS

  • INSPIRATION

    Fueled by our everyday hobbies, simple designs and spending time in nature.

  • DESIGN

    We work with technical designers right here in our community. This team brings our visions to life from the garment district of Manhattan.

  • SOURCING

    Our natural fibers are currently being sourced from Italy and Egypt, we choose materials that meet both our quality and sustainability standards.

  • PRODUCT DEVELOPMENT

    plum designs undergo many rounds of samples and testing to ensure the perfect fit and style.

  • PRODUCTION

    Our knitwear is produced locally in small batches, allowing us to support the community in NYC and maintain a hands-on relationship throughout the process.

  • FINISHING

    Intentional with the smaller details - we source hardware (like zippers) from Italy and sewn-in labels (100% cotton) from a family-owned business in Oregon.

  • PACKAGING

    Hangtags and brand inserts are printed in California using recycled paper.

  • HANDOFF

    Our favorite part. Shipping our pieces to customers!

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additional information

Location

New York, NY

Customer Service

You can reach us at support@shopofplum.com

We'll do our best to respond within 48 hours.

Returns and Exchanges

At this time we accept returns within 14 days of receiving your order. We do not offer exchanges. To be eligible for a return, the item(s) must be:

  • unused, unwashed, and in its original condition.
  • returned with the original tags attached.

To request a return, use the link in your shipping confirmation email or email us at support@shopofplum.com.